6 month contract
Fort Mill, SC (Hybrid)
Position Summary
The Talent Operations Specialist provides hands-on operational support across Talent Management and People initiatives, with an initial focus on Activating Our Hybrid Model (AOHM). This is an execution-focused role designed to provide additional capacity across People Leader resources, data review, employee communications and notifications, question and theme tracking, and other operational activities.
The ideal candidate is highly organized, detail-oriented, comfortable working with data and technology, and able to independently complete clearly defined assignments. This role works within established processes and guidance, identifies issues or discrepancies, and escalates matters requiring policy interpretation or decision-making.
Key Responsibilities
People Leader Resources & Content Support
Update, organize, review, and maintain People Leader resources, guides, FAQs, presentations, communications, and other supporting materials.
Review materials for accuracy, consistency, completeness, formatting, and usability.
Incorporate approved updates into existing resources and maintain current versions across designated platforms.
Support the development and maintenance of employee- and leader-facing communications and resources.
Compile questions and feedback received through the People Solution Center and other established channels.
Categorize recurring questions, issues, and themes to help identify areas requiring additional guidance or communication.
Maintain clear summaries of emerging themes and recurring questions.
Support updates to FAQs, leader resources, and other materials based on approved guidance.
Review employee and location information against established criteria, including location, distance, and average commute information.
Validate data for accuracy and completeness and identify discrepancies, exceptions, or records requiring additional review.
Prepare and quality-check information used to support employee notifications and other communications.
Partner with People teams to complete defined notification and operational activities.
Provide hands-on operational support across Talent Management and People initiatives as business needs evolve.
Provide additional capacity to the accommodations team during periods of increased volume, as needed.
Process, organize, review, and maintain information according to established processes and guidance.
Complete high-volume or time-sensitive assignments accurately and within established timelines.
Identify potential issues and escalate situations requiring additional judgment, policy interpretation, or decision-making.
Maintain assigned work products, documentation, trackers, issue logs, and action items as needed.
Monitor assigned deliverables and communicate potential risks, discrepancies, or delays.
Work with internal stakeholders to clarify requirements and complete defined work.
Create clear, professional documentation for various stakeholders.
Required Skills & Qualifications
Strong organizational skills and attention to detail.
Strong analytical and problem-solving skills, with the ability to review information, recognize patterns, and identify discrepancies.
Ability to accurately organize, review, and work with data and information.
Strong written communication, documentation, and proofreading skills.
Ability to manage multiple assignments and shifting priorities in a fast-paced environment.
Ability to independently execute clearly defined assignments while recognizing when questions or issues should be escalated.
Proficiency with Microsoft Office/Microsoft 365 applications, particularly Excel, PowerPoint, Word, Outlook, and Teams.
Ability to quickly learn new processes, systems, and technology.
Strong commitment to accuracy, confidentiality, and appropriate handling of employee information.
Bachelor's degree or equivalent relevant experience.
Experience supporting Human Resources, Talent Management, People Operations, Employee Experience, or related business functions.
Experience reviewing, organizing, validating, or maintaining employee or business data.
Experience supporting programs, projects, communications, or operational initiatives.
Familiarity with SharePoint, Box, or similar content-management platforms.
Exposure to Microsoft Copilot, Box AI, or other AI-enabled productivity tools.
Financial services or other highly regulated industry experience is a plus.Talent Operations Specialist
Estimated Min Rate: $17.50
Estimated Max Rate: $25.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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