CAREER PORTAL

Service Coordinator

Service Coordinator

Summary/Objective:
The Service Coordinator serves as an ambassador for the Company and is responsible for maintaining flow and objectives of the service department. This person will answer service call, emails and schedule service jobs for technicians working with other coordinators to ensure efficiency and accuracy.

Duties/Responsibilities: 

• Answering customer calls and emails.
• Resolving customer issues and inquiries
• Creating estimates for maintenance and service repairs
• Scheduling Technicians to complete open work orders.
• Following up on repair part orders.

Competencies:

• Strong problem-solving skills.
• Ability to maintain composure in a fast-paced environment.
• Strong Customer service and consultative skills.
• Able to work with a team environment.
• Strong work ethic.
• Technical/mechanical background is a plus.
• Excellent verbal and written communication skills, with proven ability to clearly communicate with customers.
• Excellent organizational skills and attention to detail.
• Excellent time management skills, with proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Positive attitude and desire to grow an existing sales & service business.

  Position Type/Expected Hours of Work:

• This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

 Required Education and Experience

• High School Diploma/GED
• Military background a plus but not required.
• 2+ years in mechanical environment
• Driver’s license and reliable transportation

 

Estimated Min Rate: $48048.00
Estimated Max Rate: $68640.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.