CAREER PORTAL
QA & FS Manager
Category: Science & Technology
Employment Type: Contract To Hire
Reference: BH-390975
QA&FS Manager
External ID # HSYJP00002119
Hershey, PA- ONSITE
6 month W2 contract (Intended to be a Temp to Hire)
Pay rate: $85-100/hr - Depending on Education and Experience
Summary:
**Travel to THX sites 4 times per year ( NYC and Las Vegas)**
This position reports to the Sr. Manager External Manufacturing QRC.
You will ensures compliance with the PEP program at assigned manufacturing facilities. Develop and implements strategies and plans to simplify and continuously improve systems based on PEP. Serve as the core team representative at the sites, making decisions related to food safety and quality risks.
- Acts as the quality representative for innovation and capital projects at the site, leading the QA portion of Quality Design Reviews (QDRs) for each project.
- Monitors the effectiveness of training, Good Manufacturing Practices (GMPs), Environmental Monitoring and Management Program (EMMP), Master Sanitation Schedule (MSS), quality testing, and food safety programs (AIS, CCPs, magnets, QCPs).
- Investigates quality incidents, consumer and customer complaints, manufacturing errors, and audit findings at assigned sites; identifies root causes, determines corrective and preventive actions, and verifies their effectiveness.
Responsibilities:
Major Duties/Responsibilities:
- Program Administration: Responsible for ensuring the implementation of all relevant elements of the PEP Program. Oversees compliance and effectiveness of the Food Safety Plan, Food Quality Plan, and prerequisite programs. Organizes and leads HACCP team meetings. Conducts verification and validation of the Quality & FS Programs in accordance with established schedules. Provides leadership during audits by FDA/PDA and local state agencies.
- Project/Innovation: Ensures FS & Quality PEP system elements are considered in all product innovation and process change projects. Serves as QA on project teams and supports new product launches from testing to production to uphold system integrity.
- Compliance: Facilitates production activities to meet quality/safety specifications and regulatory standards by providing training to personnel in the required areas. Work with SMEs at corporate to ensure compliance to regulatory requirements in ingredients and packaging materials. Monitors weight control program to ensure Compliance to Regulatory requirements.
- Training: Conducts and develops training specifically for site employees and regularly follows up with employees to ensure that they understand the requirements of their jobs. Leads the efforts to educate and train site’s employees on food quality and food safety. Develops and/or implements training programs to assure compliance and understanding of internal quality expectations and regulatory compliance.
- Auditing: Maintains Audit Ready status of the sites by frequently (daily) auditing the local site (Hershey Chocolate World) and at a defined frequency the other 9 sites (NY Chocolate World, Las Vegas Chocolate World, Niagara Falls Chocolate World, 47 Building for Printed cup, 1918 Chocolate World copacking, Sweet Jubilee, Green Rabbit, Chocolate Works Portland and Chocolate Works NY). Communicates findings to the relevant parts of the site and follows up on closure of actions. Conducts internal and external audits in accordance with Product Excellence Program (PEP)/ Hazard Analysis and Critical Control Point (HACCP) / Environmental compliance procedures. Develops corrective and preventive action plans to ensure compliance standards are met. Support any new sites to be used by THX.
- Incident Management: In conjunction with the site team investigates, troubleshoots and analyzes incidents . Initiates corrective actions and communicates findings as appropriate. Uses various computer support systems (QIMS (Quality Incident Management System), etc.) to help isolate / solve problem. Manages product holds, perform root cause analysis and develop corrective and preventive actions. Partners with cross functional groups (Manufacturing, Marketing, Legal, etc.) and external business partners to ensure communications and action plans are established. Ensures timely and cost-effective resolutions are achieved. Leads the internal product and material traceability in case of product recalls, withdrawals, and recovery.
- Improvement: Facilitates process/procedure improvement related to product and overall quality.
- Subject Matter Expert: FDA Regulations, Global Food Safety Initiative, Data Management/Trending, Processing, Packaging, Environmental, Net Weight, Recipe Management, etc. Or a generalist with broad based knowledge in multiple areas including regulations, industry practices, corporate wide quality systems, development of policies and procedures, and ability to implement as required. Expected to provide leadership for specific programs, project management, training, and coaching of others.
Skills or Requirements:
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
- Knowledge of federal and state food industry regulations including Food Safety Modernization Act
- Understanding of sanitation and pest control practices
- Knowledge of Global Food Safety Initiative (GFSI) standards (SQF)
- Knowledge of regulatory and quality system requirements – Food Safety, Hershey’s PEP, HACCP, Good Manufacturing Process (GMP), etc.
- Ability to work flexible hours
- Strong problem solving/trouble shooting skills
- Strong auditing / assessment skills
- Strong leadership skills and ability to influence all management levels, enabling the direction of activities of teams of employees that do not have direct reporting in this role
- Proficiency in computer programs / software such as Microsoft Word, Outlook, Excel, Access, Power Point, SAP (Recipe Management), Net Weight and QIMS
Minimum Education and Experience Requirements:
- Bachelor’s Degree in Microbiology, Chemistry, Biochemistry, Food Science or related field
- Must have applicable work experience in the food industry implementing quality and food safety programs
- Minimum 3 years of experience. 5+years preferred
- HACCP, SQF and PCQI certification are preferred
- Experience in any of following products, manufacturing processes and environments is preferred: food, chocolate, sugar confectionery, enrobing, moulding, panning, slab and slit, baking, nut roasting, milk processing, beverage, aseptic, retort, low water activity, intermediate water activity; soy/tofu, snacks
What’s In It For You?
We welcome you to be a part of one of the largest global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you.
- Medical, Dental & Vision Benefits
- 401K Retirement Saving Plan
- Life & Disability Insurance
- Direct Deposit & weekly ePayroll
- Employee Discount Programs
- Referral Bonus Programs
Estimated Min Rate: $70.00
Estimated Max Rate: $100.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Posted on 11-21-2025
QA & FS Manager
Science & Technology
Food Technology & Safety
Contract To Hire

