Keep people productive by being the hands-on tech support that gets workstations, laptops, tablets, and peripherals set up correctly—and keeps them running. In this role, you’ll support end users in a fast-paced environment, translate technical issues into plain language, and help ensure a smooth day-to-day experience for employees.
Overview: Under general supervision, you’ll install, maintain, and upgrade workstation hardware, software, and operating systems (including tablet devices). The primary work location is on-site in downtown Kansas City. Core hours are Monday–Friday, 8:00am–5:00pm(some flexibility), with opportunities for overtime. There may be occasional remote-work opportunities, but on-site work should be expected Monday through Friday.
Key Responsibilities:
- Install, configure, maintain, and upgrade end-user devices (desktops, laptops, tablets) and operating systems
- Support Windows 10/11 environments and common desktop/networking concepts
- Troubleshoot and resolve issues using a ticketing system
- Support productivity tools including Microsoft Office / Office 365
- Explain technical issues and solutions in non-technical, customer-friendly terms
- Assist with hardware/peripheral support, including laptop/PC hardware and laser printer technology
- 2–3 years of experience working in an IT environment
- Working knowledge of Windows 10 and Windows 11
- Working knowledge of Microsoft Office / Office 365
- Understanding of DNS and Active Directory(what they do and how they work)
- Valid state-issued driver’s license and comfort driving a van or Sprinter
- Ability to perform physical job activities including lifting/carrying/pushing/pulling up to 70 lbs
- A/V experience
Estimated Min Rate: $19.60
Estimated Max Rate: $28.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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