- $25/hr.
- 40 hours a week, Monday-Friday,8AM-430PM
- You must have intermediate Microsoft Excel skills ( (PivotTables, VLOOKUP, etc.)
What You Will Be Doing
- Strong customer service skills. - They will be interacting directly with customers and municipal officials on a daily basis, usually under less-than-ideal circumstances
- Research and document customer concerns, taking appropriate action to resolve issues in accordance with company policies and regulatory requirements.
- Serve as a liaison between customers, municipal officials, and internal teams to address escalated matters and support successful outcomes.
- HS Diploma or GED required
- Proficient in Microsoft Outlook for email correspondence, scheduling, and follow-ups
- Intermediate Microsoft Excel skills, including the ability to analyze, manipulate, and reconcile large datasets using formulas and lookup functions to create pivot tables, and maintain accurate operational reports.
- Ability to manage inbox communications and respond to customer and internal inquiries in a timely manner
- Demonstrated ability to interact with customers in a courteous, patient, and professional manner
- Experience handling questions, concerns, or requests while maintaining a positive customer experience
- Organized and strong attention to detail when researching, updating, and validating service records
If This Sounds Like You, Apply Now! Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK.
Estimated Min Rate: $25.00
Estimated Max Rate: $25.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
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