CAREER PORTAL

Jr SEC Operator - 1 yr contract W2, No C2C, $20/hr - Camden, NJ

TITLE: Jr. SEC Operator
SCHEDULE: On-Site // Friday - Tuesday, 8am-4:30pm EST
PAY RATE:$20/hour
Primary Role

• Maintain application and application interfaces inventory.
• Integrate new capabilities into project, product, and program management.
• Collaborate with other technological domains and business functions to develop innovative business solutions.
• Translate AW’s business strategy and goals into successful projects.
• Document problems and resolutions.
• Provide front-line support via call, chat, or email to all American Water employees and contractors.
• Assist with analyzing and evaluating system malfunctions and take appropriate action to correct systems as directed.
• Escalate malfunctions to Level II or Level III support when necessary; document problems and resolutions.
• Understand the relationship between applications, application architecture, and business processes.
• Threat Monitoring and Detection: Continuous monitoring of American Water cyber defense systems for anomalous activities.
• Incident Response: Execute standardized procedures for containment, eradication, coordination, and recovery from cyber incidents.
• Incident Management: Coordinate responses to physical security breaches, emergencies, environmental emergencies, or unauthorized access incidents via defined processes and technology.
• Security Analysts: Monitor surveillance systems, control access points, and respond to alarms per procedure.
• Ensure Data Privacy and Data Governance are key considerations in every project engagement.

Key Accountabilities

• Develop and/or promote solutions that support business requirements and strategies, aligning with enterprise and departmental goals.
• Ensure uniform enterprise-wide application design standards are maintained.
• Support leadership in managing customer expectations for project implementation.
• Understand the relationship between applications, application architectures, and business processes.
• Ensure Data Privacy and Data Governance are key considerations in every project engagement.
• Provide 24x7 remote support in Operations Center.
• Handle incoming calls, chats, and emails from customers.
• Create tickets in ITSM system and work with customers until completion, escalating when necessary; provide basic IT functions (account issue troubleshooting, software installs, access requests, and hardware troubleshooting).
• Maintain knowledge database.
• Escalate deficiencies in technical processes and inform Level II Support.
• Monitor IT systems (SAP, network infrastructure).
• Create badges and monitor badge system.
• Monitor security systems.
• Handle customer threat assessments.
• Escalate emergency medical situations.

Education

• Associate’s degree in security or similar technology field preferred.

Knowledge and Skills

• Excellent verbal, written, and presentation skills.
• Strong collaboration, prioritization, and team-working skills.
• Ability to work in a fast-paced dynamic environment with virtual teams.
• Ability to work independently and take initiative to develop solutions for business requirements.
• Fast learner with attention to detail.
• Receptive to constructive criticism when necessary.
• Understanding of Windows Operating Systems (desktop, server) and mobile operating systems (iOS and Android).
• In-depth user knowledge of Microsoft Office products including Outlook.
• Strong client relations/customer service skills required.
• Ability to work on a team and contribute to achieving objectives and goals.
• Threat Monitoring and Detection: Continuous monitoring of American Water cyber defense systems for anomalous activities.

Experience

• 2+ years’ experience working in security fields required.

We welcome you to be a part of one of the largest and most respected global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK, and Canada. Join Yoh’s extensive talent community to access our vast network of opportunities and gain access to this exclusive role.
Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly ePayroll
• Certification and training opportunities

Estimated Min Rate: $14.00
Estimated Max Rate: $20.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:  https://www.yoh.com/privacy-notice