CAREER PORTAL

Jr. Middleware Systems Administrator

Jr. Middleware Systems Administrator with a Large Payments Company 
Full Time Role 
Compensation: $70k - $85k + 10% annual bonus
3 days onsite in Winston-Salem, NC office per week 

There will be some weekend and off hours support

The Middleware Systems Analyst role will provide day-to-day hands-on support for the Middleware Systems portfolio for key systems administration initiatives and ensure the integrity of the distributed platform hosting services for various critical payment applications. Responsibilities will include providing 24x7 service coverage of all Middleware Service Offerings, prepare technical deployment plans and system utilization reports, work with other technical staff to coordinate activities and implementations, follow and document procedures, respond, track, and escalate systems incidents in a timely fashion. Providing a lead by example approach in following change management and configuration management procedures/guidelines, ensuring patch management best practices are adhered, document detailed technical configurations and risk areas to communicate effectively with business owners, and oversee and manage the efficient execution of Level 1/2/3 system administration tasks. Serve as representative for all technical issues/discussion with peer support teams, assess impact potential and coordinate/communicate to clients accordingly. Review and approve system acceptance process; participate and serve as team’s technical representative regarding incident events, post-mortems, and problem management; participate in and manage BAU projects such as infrastructure software upgrades, patch management; and perform special projects and initiatives as assigned.

Essential functions and responsibilities:

• Perform technical responsibilities regarding all aspects of the Systems Administration environment including administration and maintenance, business continuity, backup and recovery, capacity management, change management, security management, and installationconfiguration management in production and non-production environments
• General understanding of core Middleware technologies including such areas as IBM MQ, Sterling Connect Direct and FTP based solutions, Apache Tomcat, Confluent Kafka, and/or IBM WebSphere Application Server
• General understanding of Middleware oriented solutions within Cloud based environments, including AWS and Azure
• Work with other technical staff to coordinate activities and implementations, follow and document procedures, respond, track, and escalate systems incident
• Follow change management and configuration management procedures and guidelines
• Oversee and manage BAU projects such as infrastructure upgrades and vulnerability management
• Provide oversight for technical deployment plans and system utilization reports
• General understanding regarding core infrastructure components such as high availability/federation/replication
• Provide assistance and problem support to infrastructure partners, application developers, business analysts and business users while assessing impacts and communicating effectively
• Ensure synchronicity between application lifecycle environments related to infrastructure components
• Coordinate with all stakeholders to ensure the continuity of the applications related to upgrades, versions, patches, and new releases
• Execute the proper risk/issue disciplines to deliver the best outcomes for our customers, clients, and shareholders and to protect our company’s reputation
• Driving consensus and resolving conflicts quickly
• Thinking broadly about interdependencies

Additional responsibilities include:

• Work closely with internal and external partners to guarantee continuous infrastructure availability
• Suggest and implement continuous improvement, automation efforts across the enterprise
• Provide technical advice and industry best practices as first contact to stakeholders and clients pertaining to enterprise infrastructure related requests
• Perform special projects and initiatives as assigned

Qualifications required:

• 1-3 years as an infrastructure subject matter expert in IT/financial services
• 1-3 years experience with leveraging ITIL Frameworks and practical corporate implementations
• General understanding in infrastructure product design/implementation/administration at an enterprise scale
• Ability to travel up to 10% (between NYC, NC and TX)
• Strong facilitation skills with working committees and steering committees
• Collaborative team player that connects across groups with proven ability to influence stakeholders
• Ability to communicate with highly technical/quantitative as well as non-technical partners

Qualifications desired:

• Master’s degree or education/training/certification in an IT related field
• Certification as an Agile Service or Product Owner
• Deep understanding in security best practices and respective enterprise tooling in the subject area
• Proficient with the MS Office Suite with a focused ability to create concise and compelling presentations in PowerPoint in a demanding and quick paced environment
• Demonstrates commitment to excellence anticipating needs, mitigating risks and minimizing challenges
• Strong attention to detail
• Communicates crisply and candidly
• Proficient in multiple infrastructure disciplines and functions
• Extensive experience designing and developing enterprise software solutions
• Experience with agile development methodologies
• Experience working across large infrastructure environments and distributed across multiple data centers

Behavioral & Leadership Competencies:

• Possesses and applies broad knowledge of concepts; exhibiting technical expertise in core subject areas
• Works well independently with minimal instructionguidance, confident to escalate issues appropriately
• Excellent team player and effectively engages through a customer focused approach with internal/external partners for better understanding of responsible service offerings across the enterprise
• Harness high-performance(s) team by adopting product based agile methodologies and employee empowerment
• Velocity focused and metric driven accomplishments, with execution as priority one championing Objective and Key Results (OKR), Business as Usual (BAU) and agile efforts to achieve definition of done
• Strong analytical and problem-solving skills with a focus for continuous improvement
• Ability to provide oversight of medium to complex projects as a departmental liaison
• Adhere to the corporate Code of Conduct and exude continuous respect within our corporate culture (meetings, correspondences, working groups), demonstrating a lead by example methodology through emotional intelligence; representing inspirational and invested leadership qualities
• Strategic evolution within aligned Service Offerings emulating and fortifying a Best-in-Class approach

Estimated Min Rate: $70000.00
Estimated Max Rate: $85000.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.