CAREER PORTAL

IT Production Support Assistant

IT Production Support Analyst
6 month contract to hire
Iring, TX (Onsite)

The Production Support Team is responsible for providing administrative and end-user support for various systems, as well as purchasing and billing computer-related equipment, services, and software.   This position’s responsibilities include systems administration and support for various systems.
Successful candidates will have demonstrable experience in customer service, technical troubleshooting, systems administration and spreadsheet analysis. Candidates must be highly detail-oriented and have an aptitude for quickly learning computer applications.

MINIMUM QUALIFICATIONS:

• Associate degree in Information Technology, Computer Science or related studies.
• Work experience should include customer service in an office environment, spreadsheet analysis and general office administrative duties.
• Ability to quickly learn computer software applications and procedures to administer them.
• Ability to answer telephones and provide courteous, prompt, and efficient customer service.
• Excellent verbal and written communication skills and listening skills.
• Excellent organizational and administrative skills.
• Proficient in Microsoft Office applications (especially Excel).
• Proficient in general business math, including basic algebra and related logic.
• Ability to type and perform data entry with speed and accuracy. 
• Highly detailed oriented.
• Ability to multi-task and meet deadlines.

PREFERRED QUALIFICATIONS:

• At least two years of full-time employment working in a related area.
• Background in retail or wholesale industries.
• Proficient in Microsoft SharePoint

ESSENTIAL JOB FUNCTIONS:

• Collaborate with Vendors and internal teams to administer support programs.
• Administer centralized software systems.
• Perform routine file and systems maintenance tasks.
• Provide courteous and efficient technical support to end users.
• Troubleshoot and resolve issues reported by end users.
• Perform recurring audits and security reviews.
• Create and maintain documentation of configuration, processes and troubleshooting procedures.
• Perform other tasks as assigned.

Estimated Min Rate: $20.30
Estimated Max Rate: $29.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.