CAREER PORTAL

IT Asset Management Analyst

We are seeking a detail-oriented and proactive IT Asset Management Analyst to join our team. The ideal candidate will be responsible for managing the lifecycle of IT assets, ensuring data quality, and supporting the software and hardware queues. This role is crucial in maintaining the integrity and accuracy of our asset management system.
Key Responsibilities:
• Facilitate Tasks supporting Software License and allocation requests: Support user requests for software by monitoring ServiceNow Software Asset Management Tasks, taking action throughout software and user lifecycle.
• Facilitate Receiving and Updating Asset Chain of Custody: Oversee the process of receiving IT assets, ensuring that all assets are accurately logged and tracked throughout their lifecycle. Update the asset chain of custody records to reflect any changes in ownership or status.
• Ensure Data Quality: Maintain high standards of data quality by regularly auditing and updating asset records. Ensure that all asset information is accurate, complete, and up-to-date.
• Support Software/Hardware Queue: Provide support for the software and hardware queues by managing requests, tracking progress, and ensuring timely resolution. Collaborate with other IT teams to address any issues related to asset management.
• Asset Inventory Management: Conduct regular inventories of IT assets to verify the accuracy of asset records. Reconcile discrepancies and update records as necessary.
• Reporting and Documentation: Generate reports on asset management activities and provide documentation as required. Ensure that all asset management processes are well-documented and adhere to company policies.
• Compliance and Security: Ensure compliance with company policies and industry regulations related to IT asset management. Implement security measures to protect IT assets from theft, loss, or unauthorized access.
Key Performance Indicators (KPIs):
• Accuracy of Asset Records: Maintain an accuracy rate of 98% or higher in asset records.
• Timeliness of Updates: Ensure that asset chain of custody records are updated within 24 hours of any change.
• Data Quality Audits: Conduct quarterly data quality audits with a target of identifying and correcting 100% of discrepancies.
• Queue Resolution Time: Achieve an average resolution time of 48 hours for software and hardware queue requests.
• Inventory Reconciliation: Complete physical inventory reconciliations with less than 2% discrepancy.
• Compliance Rate: Maintain a compliance rate of 100% with company policies and industry regulations.
Qualifications:
• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Proven experience in IT asset management or a similar role.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in asset management software and tools.
• Experience with the ServiceNow Platform, specifically the Hardware and Software Asset Management modules.
• Ability to work independently and as part of a team.
• Knowledge of industry standards and best practices in IT asset management.

Estimated Min Rate: $25.00
Estimated Max Rate: $33.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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