CAREER PORTAL

HR Operations Specialist (Onboarding)

HR Operations Specialist (Onboarding)
Hybrid role in Cambridge, MA (2 - 3 days onsite)
6 month contract with perm potential
Pay  Rate:  $38 - $43.50

****Experience Mandatory for this role: 5+ years in HR Shared Services/People Operations role.

Top Skills:

1. Attention to detail and time sensitivity.
2. Strong communication and customer service.
3. Excel proficiency(Pivot Tables, VLOOKUP) and ability to present data in PowerPoint.

Preferred Tools:

• ServiceNow (highly preferred) ; Open to similar systems
• SuccessFactors or other HRIS systems
• Power BI (nice-to-have) but might be overqualified with this experience

Soft Skills: Collaborative, inquisitive, team-oriented, proactive.

****Candidates that are Not a fit: TA coordinators; candidates need a shared services background.

Education: Bachelor’s degree minimum.

Other Qualifications:

• BA/BS Degree or equivalent work experience
• Prior experience using HRIS systems, such as SuccessFactors, Workday or Oracle
• Ability to work in a fast-paced environment while maintaining organization and prioritization
• Strong verbal and written communication skills is a must
• Strong Microsoft Office skills (Word, Excel, PowerPoint)
• Strong client service skills; ability to establish and maintain effective working relationships
• Attention to detail and pride in work
• Monitor and assign tickets in ServiceNow que throughout the day
• Handle system side of onboarding such as data processing, troubleshooting, ensuring timely hiring
• Analyst data, identify trends and manager high-priority tickets
• Support onboarding operations; ensure accuracy and efficiency in new hire data processing

Key Responsibilities

• Coordinate and execute all administrative aspects of the onboarding process, including new hire welcome emails, onboarding portal, orientation logistics, documentation (I-9), etc.
• Serve as a primary point of contact for new hires, ensuring they feel supported and informed throughout their onboarding journey.
• Partner with hiring managers, IT, payroll, and other departments to ensure all onboarding elements are aligned and completed on time.
• Support orientation sessions by coordinating schedules, agenda and providing travel information.
• Continuously review and improve onboarding workflows, checklists, and communications to enhance the new hire experience.
• Ensure compliance with internal policies and labor laws during onboarding, including the collection and storage of necessary documentation (e.g., I-9, tax forms, NDAs).
• Maintain and update onboarding materials and knowledge base content to reflect current processes and brand messaging.
• Track and analyze onboarding metrics (e.g., time-to-productivity, completion rates, feedback) and recommend improvements.
• Support broader HR operations as needed, including triaging and assigning incoming requests via ServiceNow, tracking SLAs, producing regular ticket trends and reporting.

 

Estimated Min Rate: $38.00
Estimated Max Rate: $43.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

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