CAREER PORTAL

Healthcare Customer Onsite Support

Healthcare Customer Onsite Support
Responsible for supporting multiple customers in a specific region (New York tri state area) specific to the Chorus healthcare services offering. The person’s background in the healthcare industry, relationship management and general business operations will be heavily utilized.

Scope:
• Experience in the healthcare industry including project management of operational activities related to improving efficiency & reducing costs.
• Knowledge of standard business tools and understanding of healthcare equipment and equipment management. Additional knowledge in business practices relating to basic finance and healthcare administration.
• Checking with users and management on usage feedback.
• Observe how Chorus is being used, how is Chorus perceived.
• Checking with Biomed for processing of assets, and inventory of Chorus devices as part of their normal asset support. Understand and help support tagging of assets, validating Chorus tags are active, and pairing is properly completed.
• Performing device health checks, training, and retraining of customers on chorus applications including pairing and dashboard. Checking ground truth of asset locations on a regular basis, with written reports / updates to compare against the Chorus system.
• Assisting in implementation activities including tagging, pairing, locating assets to tag in hospitals and helping train and support hospital personnel. Specifically answering questions related to Chorus system use, changes, and active benefits for the users. Providing additional training or written instructions when needed.
• Discovery and documentation of new use case possibilities.


Estimated Min Rate: $20.00
Estimated Max Rate: $30.00 +/hr. Depends on working experience


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.