This is your chance to leverage your technical expertise in a fast-paced environment while making a direct impact on user satisfaction and operational efficiency.
In this role, you'll install, upgrade, and troubleshoot computer hardware and software, providing timely solutions that keep our team connected and productive. Your efforts will directly support our mission by maintaining high-quality technical assistance, documenting solutions, and collaborating with IT Service Owners to resolve complex issues. Be part of a collaborative environment where your problem-solving skills and customer service excellence shine.
Required Skills:
- Proven experience in desktop support, hardware troubleshooting, and software configuration
- Strong knowledge of Windows and Mac operating systems
- Expertise with imaging, installing, repairing, and upgrading computer systems
- Excellent problem-solving skills with the ability to diagnose and resolve technical issues swiftly
- Exceptional oral and written communication skills
- Experience with ticketing systems, especially ServiceNow, is a plus
- Familiarity with AV hardware troubleshooting and on-site presentation support
- Knowledge of licensing and software deployment processes
- Basic understanding of network connectivity and peripherals setup
- Associate's or bachelor’s degree in Computer Science, Information Technology, or a related field
- 2+ years of technical support experience in a corporate environment
- Ability to work onsite, providing hands-on support and on-site setup as needed
- Relevant certifications such as CompTIA A+ or Microsoft Certified IT Support Technician are advantageous
Estimated Min Rate: $20.09
Estimated Max Rate: $28.70
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
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