CAREER PORTAL

Email Support Analyst

Email Support Analyst
2+ month contract
McKinney, TX (ONSITE)

Overview: We are seeking a detail-oriented Support Analyst to assist with an Email Hygiene Project, focused on auditing and cleaning up domain and email authentication configurations. The ideal candidate will have experience with DNS management, DKIM/SPF/DMARC setup, and domain/account alignment. This role requires a strong technical foundation in email deliverability and DNS administration, as well as the ability to execute changes accurately in a fast-paced environment.
Responsibilities:

• Audit and clean up DNS records across multiple domains.
• Review and update DKIM, SPF, and DMARC entries for proper configuration.
• Implement changes and modifications to improve email authentication and deliverability.
• Manage domain parking for unused or retired domains.
• Assist in moving accounts to the correct domain(s) based on organizational requirements.
• Coordinate with internal IT and external vendors to ensure smooth updates and transitions.
• Document all changes and provide reporting on project progress and outcomes.

Required Skills & Experience:

• 3+ years of experience in IT support, systems administration, or email administration.
• Strong knowledge of DNS management(records such as A, CNAME, MX, TXT).
• Hands-on experience with SPF, DKIM, and DMARC setup and troubleshooting.
• Understanding of email deliverability best practices.
• Familiarity with domain management and account migration.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Ability to clearly document work and communicate with both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience working with Microsoft 365 / Exchange Online or other enterprise email platforms.
• Familiarity with email security tools(Proofpoint, Mimecast, or similar).
• Previous involvement in email hygiene or domain consolidation projects.

Why Join: This project offers the chance to directly improve organizational email security, reliability, and deliverability by ensuring DNS and authentication records are properly aligned. You’ll work hands-on with technical systems while supporting a critical IT initiative that protects business communication.


Estimated Min Rate: $25.00
Estimated Max Rate: $30.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.