CAREER PORTAL

Desktop Support Engineer

Job Description:
What You'll Contribute
The Technology Operations Engineer I will be responsible for supporting in maintaining and optimizing our technology systems and infrastructure.

What You'll Do

• Assist in the implementation, configuration, and maintenance of technology systems, including hardware, software, networks, and telecommunications.
• Respond to technology-related incidents and service requests, providing timely and effective technical support to end-users.
• Participate in technology projects, assisting with tasks such as testing, documentation, and user training.
• Contribute to the development and enforcement of technology operations procedures and guidelines to ensure consistent and secure operations.
• Assist in the management of technology inventory, including procurement, asset tracking, and license management.
• Contribute to the creation and maintenance of technical documentation, including system configurations, troubleshooting guides, and knowledge base articles.

What you have
Minimum: Indicate minimum education, skills and experience required.

• Solid understanding of technology infrastructure components, including hardware, software, networks, and telecommunications systems.
• Familiarity with ITIL framework and basic IT service management principles.
• Strong problem-solving skills with the ability to analyze and troubleshoot technology issues.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and end-users.
• Detail-oriented mindset with the ability to handle multiple tasks and priorities.
• Basic knowledge of project management concepts and practices is a plus.

Preferred: Indicate “nice to haves” regarding education, skills, and experience.

• Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
• 1-2 years of experience in technology operations, technical support, or a related field.

 

Estimated Min Rate: $38.00
Estimated Max Rate: $43.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.