CAREER PORTAL

D365 Functional Analyst

D365 Functional Analyst
Direct Hire
Addison, TX (Hybrid)

The D365 Functional Analyst plays a critical role in supporting and enhancing our Microsoft Dynamics 365 Finance & Operations (F&O) platform across Retail, POS, Warehousing, Finance, and CRM modules. Reporting directly to Brianna Berryhill, this role acts as a bridge between business stakeholders and technical teams—translating retail business needs into effective D365 solutions.
This is a hands-on, functional position focused on stabilization, compliance, and incident management within our ERP environment. The ideal candidate has strong retail industry experience, deep D365 functional knowledge, and a proven ability to design, implement, and optimize business processes from initial requirements through go-live.

Key Responsibilities

• Serve as the functional expert for Microsoft D365 Finance & Operations, particularly within Retail, POS, Warehousing, Finance, and CRM modules.
• Partner closely with business stakeholders to understand operational challenges, define requirements, and translate them into actionable system solutions.
• Support incident management and compliance initiatives, ensuring proper controls, data accuracy, and process consistency across the ERP landscape.
• Lead and participate in full-cycle implementations—from requirements gathering and configuration through testing, deployment, and post-go-live support.
• Collaborate with technical teams to design and document integrations between D365 F&O and other enterprise applications.
• Identify opportunities to optimize system performance, streamline workflows, and improve data visibility.
• Troubleshoot and resolve functional issues, ensuring minimal business disruption and high system reliability.
• Work with third-party vendors and consultants to coordinate system enhancements, upgrades, and ongoing support.
• Develop clear documentation for system configurations, business processes, and functional specifications.
• Act as a trusted advisor to business users, providing guidance on D365 capabilities, best practices, and new features.

Requirements

• 5+ years of hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O), ideally supporting Retail environments.
• Proven experience as a Functional Consultant, Business Analyst, or Application Specialist with a focus on D365.
• Strong understanding of retail business processes, including store operations, inventory management, supply chain, and financial workflows.
• Demonstrated success supporting ERP stabilization, compliance, and control implementation initiatives.
• Experience with full-cycle D365 implementations, from module rollouts through go-live and post-implementation optimization.
• Ability to analyze complex business needs and develop effective, scalable D365 solutions.
• Excellent communication and collaboration skills, capable of working across technical and business teams.
• Experience coordinating with external vendors or system integrators to deliver solutions on time and within scope.
• Microsoft Certified: Dynamics 365 Fundamentals (ERP) – preferred
• Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate – preferred
• Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Expert – preferred

Estimated Min Rate: $91000.00
Estimated Max Rate: $130000.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

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