CAREER PORTAL

Change Management Lead

Change Management Lead is needed for a contract opportunity with our client located in Boston MA

Job Details

Duration: 12 months -project based contract
Start date: October 2025
Location:  3x a week onsite- Boston
Hourly pay rate: : $70-$83.92  W2 


Key ResponsibilitiesChange Strategy and Planning

• Develop and execute comprehensive change management strategies for multiple technology initiatives
• Conduct change impact assessments and stakeholder analysis to identify risks and opportunities
• Create change management roadmaps aligned with project timelines and organizational priorities
• Design and implement change readiness assessments and adoption metrics

Communication and Training Leadership

• Partner with ITS Communications team to develop multi-channel communication campaigns
• Create stakeholder-specific messaging for faculty, staff, students, and external partners
• Design and oversee delivery of training programs, working with internal and vendor training teams
• Develop change champions network across different university departments and global locations
• Lead communications for enterprise platform implementations, including email marketing systems and governance framework changes

Stakeholder Management

• Engage senior leadership and steering committees to ensure executive sponsorship
• Coordinate with external vendors on change enablement activities
• Coach project teams on change management best practices
• Build relationships with key influencers across colleges, departments, and global campuses
• Facilitate workshops and focus groups as needed to gather feedback and address resistance

Required QualificationsExperience and Expertise

• Minimum 5 years of experience leading organizational change initiatives in complex environments
• Proven track record with large-scale technology implementations and system migrations
• Experience with vendor management and coordinating change activities with external partners
• Background in higher education or demonstrated understanding of university operations and culture

Technical Skills

• Strong understanding of enterprise communication platforms and governance frameworks
• Experience with email marketing platforms, bulk communication tools, or marketing automation systems preferred
• Familiarity with Microsoft 365, Salesforce, or similar enterprise platforms
• Proficient in project management methodologies and change management frameworks (e.g., ADKAR, Kotter)
• Advanced skills in Microsoft Office Suite, particularly PowerPoint, Excel, and project collaboration tools

Communication and Leadership

• Exceptional written and verbal communication skills with ability to tailor messaging for diverse audiences
• Experience developing training materials, job aids, and communication campaigns
• Strong facilitation and presentation skills for large and small group settings
• Ability to influence without authority and build consensus among diverse stakeholders

Personal Attributes

• Self-directed with strong project management and organizational skills
• Analytical mindset with ability to assess complex situations and develop strategic solutions
• Cultural sensitivity and ability to work effectively across client's global network
• Resilience and adaptability in fast-paced, changing environment
• Detail-oriented with ability to manage multiple concurrent initiatives

Preferred Qualifications

• Change management certification (Prosci, ACMP, or similar)
• Experience with Salesforce Marketing Cloud, email deliverability, or marketing automation platforms
• Background in enterprise communication governance or digital marketing
• Advanced degree in Organizational Development, Communications, Business Administration, or related field

Estimated Min Rate: $70.00
Estimated Max Rate: $83.92


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

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