Job Overview
At an entry level, the Business Systems Analyst serves as a liaison between technical staff and end-users of software applications to ensure functionality and efficient use of systems supporting moderately complex business processes.
This role may specialize in a particular enterprise application (such as PeopleSoft, Maximo, etc.) or participate in implementing multiple applications that support various business processes. The position focuses on analyzing business needs, documenting requirements, and translating them into system specifications.
The Business Systems Analyst develops competence by performing structured assignments and receives instruction, guidance, and direction from supervisors, managers, and more experienced colleagues.
Key Responsibilities
- Act as a liaison between business departments and technical teams to translate business needs into technical solutions through software development or software purchase and configuration.
- Assist in developing business cases for technology solutions and participate in build-versus-buy decisions on project teams.
- Analyze business operations to identify strengths, weaknesses, and opportunities to automate or improve processes and functions.
- Document business requirements used to develop technical solutions.
- Manage changes to system requirements from project initiation through final implementation to ensure requirements are met.
- Partner with technology staff and vendors during software development, configuration, and upgrade/enhancement efforts.
- Assist in configuring purchased software to meet desired functionality.
- Support end users of enterprise applications by:
- Reviewing and auditing user access
- Designing and developing training materials
- Training end users
- Delivering reports that support business operations
- Maintaining online system documentation
- Researching and correcting moderately complex system errors
- Tracking system issues and resolutions
- Reviewing and auditing user access
- Perform system testing to ensure proper functionality.
- Develop test plans and test cases when required.
- Assist in developing and implementing standardized procedures for:
- Business systems analysis
- Business process mapping
- Business requirements documentation
- Business systems analysis
Minimum Qualifications
- 4+ years of experience
developing and documenting business requirements and serving as a liaison between business stakeholders and IT teams.
- A degree in Business, Computer Science, Information Systems, or a related field
may substitute for certain years of experience.
- Business systems analysis and business process management techniques
- ERP and Work Management Systems
- Data warehousing concepts
- SQL
- IT system development life cycle (SDLC) methodologies
- Project management techniques
- Business processes in assigned areas
- Facilitating small to medium groups of business users
- Communicating between business teams and IT developers
- Documenting and presenting information to non-technical audiences
- Verbal and written communication
- Planning, scheduling, and prioritizing work
- Documenting moderately complex business processes and problems
- Intermediate skill level in supported enterprise applications (when specializing in a specific system)
- Intermediate proficiency in office productivity tools (email, word processing, spreadsheets, etc.)
- Work effectively on large project teams with multiple competing priorities
- Balance high-priority work demands
- Meet deadlines under tight time constraints
Physical Demands The role requires frequent use of a computer, including constant finger and hand movement while using a keyboard and mouse.
Estimated Min Rate: $19.05
Estimated Max Rate: $27.21
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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