CAREER PORTAL

Application Support Analyst- Hybrid

Application Support Analyst is needed for a contract opportunity with our Energy Industry client located in Pennsylvania.

Job Details

Duration: 24 months initial contract
Start date: Sep 2025  subject to change
Location:  Hybrid in Audubon/ Open to remote
Hourly pay rate: : $35.21 - $47.89 W2 

** Client is not able to do sponsorship of visa or C2C**


Essential Functions

• Provide day-to-day software support for the Cera system
• Maintain Cera access groups for the management teams (ET, SLT, LT, and the Management Team) validating periodically using information provided by HR. This is a vital function for compliance

• Support the testing of Cera system workflows, other solutions developed by system administrators, system updates and upgrades
• Develop and maintain business relationships with customers and leadership to promote user acceptance of Cera
• Provide customer support for Cera with other team members
• Manage Cera system access for new hires, separations, promotions, transfers, etc.
• Build folder locations for departments, managers, and project teams
• Create new Cera access groups for project teams as requested
• Adjust permissions on folders and other content in Cera as requested and approved
• Assist with moving large volumes of content in Cera
• Assist with training users for existing and future system functionality
• Develop communications and training materials as necessary

Required Skills

• Ability to produce high-quality work products with attention to detail
• Ability to communicate and build user guides and work aids
• Ability to troubleshoot and provide technical support

Preferred Skills

• Experience supporting document managements system such as Content Server, Extended ECM, Documentum, One Drive/SharePoint, etc.
• Experience with building and executing test plans tied to functional requirements
• Experience in situations requiring attention to compliance requirements

Estimated Min Rate: $35.21
Estimated Max Rate: $47.89


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.