Account Support Representative

Category: Call Centre & Customer Service

Employment Type: Direct Hire

Reference:  BH-389411

Account Support Representative – Aviation Industry
Wichita, Kansas  | Salary: $50,000 – $80,000 per year Join a Team That Keeps the Skies Moving!
Are you passionate about aviation and customer service? Do you thrive in a fast-paced environment where every call and email helps keep aircraft flying safely and efficiently? If so, we want to hear from you!
As an Account Support Representative, you’ll be the go-to contact for customers and internal Account Managers, playing a key role in ensuring smooth operations and exceptional service. You’ll help manage orders, support sales initiatives, and collaborate across departments to deliver tailored solutions that meet customer needs.
Key Responsibilities

  • Serve as the primary point of contact for customer inquiries via phone and email
  • Manage orders for new products and maintenance services
  • Support Account Managers with sales coordination and prospecting activities
  • Track customer backlogs and monitor market metrics
  • Assist in preparing presentations and responses to RFQs
  • Collaborate across departments to ensure customer requirements are met
  • Participate in marketing campaigns and occasional travel (up to 5%)
Required Qualifications
  • High school diploma or GED
  • 2+ years of experience in aviation sales or customer support
  • Strong relationship-building and customer service skills
  • Experience with project management and CRM systems
  • Proficiency in Microsoft Office Suite
  • Excellent communication, organizational, and problem-solving skills
  • Detail-oriented and results-driven mindset
Preferred Qualifications
  • Bachelor’s degree in a related field
  • Private Pilot’s License, A&P License, or other aviation-related certification
Why You’ll Love Working With Us
  • Competitive pay: $50,000 – $80,000 per year
  • A collaborative, mission-driven team environment
  • Opportunities for growth in the aviation industry
  • Make a real impact in keeping aircraft flying safely and efficiently
  Interested? Apply now or reach out to:
Patty Vogel, Senior Principal Recruiter
patty.vogel@yoh.com




Estimated Min Rate: $56,000
Estimated Max Rate: $80,000


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

  • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
  • Health Savings Account (HSA) (for employees working 20+ hours per week)
  • Life & Disability Insurance (for employees working 20+ hours per week)
  • MetLife Voluntary Benefits
  • Employee Assistance Program (EAP)
  • 401K Retirement Savings Plan
  • Direct Deposit & weekly epayroll
  • Referral Bonus Programs
  • Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:  https://www.yoh.com/privacy-notice


Posted on 10-01-2025

Account Support Representative

Call Centre & Customer Service

Customer Service

Direct Hire

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