Job Details:
Duration: 12 months contract W2 potential extension
Pay Rate:$28.17-$42.96 hourly
Location: Hybrid 3x a week in Audubon PA
*** Client is not able to do any sponsorship of visa or C2C**
MUST HAVE REQUIREMENTS
- Excellent verbal and written communication and presentation skills required.
- Excellent reading comprehension skills and the ability to digest and comprehend complex legal documents related to the energy industry.
- Ability to interface with client members and customers, internal members of the client legal teams, operations teams and various levels of leadership when required.
- Demonstrated ability to produce high-quality work products with extreme attention to detail.
- Reliable transportation and ability to work on-site 3 days per week.
- Assist in the managing and processing of generator transfer and interconnection application processes and related tasks, ensuring compliance with regulatory requirements and timelines.
- Coordinate with internal partners to ensure internal awareness and documentation.
- Coordinate with customer(s) to communicate requirements and ensure compliance.
- Receive and process customer inquiries and/or issues and ensure timely and complete resolution of customer issues. Inquiries are primarily through phone and email for both interconnection and transfer requests as well as broad questions.
- Exceptional research skills (primary and secondary) and documentation skills.
- Ability to track detailed and heavy customer inquiries to ascertain customer intent and requirements.
- Ability to proactively ask probing and qualifying questions and use information to anticipate problems and obstacles and offer recommended solutions.
- Ability to communicate with member company representatives on a wide variety of issues and to represent company effectively to ensure total customer satisfaction with external customers.
- Possess a broad knowledge of company’s mission, structure, vision, values, operating principles and procedures including knowledge of existing and planned markets, major business functions, products and services and related strategies. Possess general knowledge of the US energy industry with a commitment to continuous learning.
- Manage multiple concurrent objectives, projects, groups or activities. Work independently and cooperatively with departmental colleagues and across division.
- Must have an elevated level of critical thinking skills and understand how to use, “next best question” abilities.
- Must have and use effective judgment in prioritization and time allocation and time management.
- Ability to work collaboratively with department and cross divisional maintaining highly professional business relationships.
- Demonstrate the ability to deal well with change, pressure and ambiguity.
- Relate well to all kinds of people; work effectively with individuals and groups at various levels in a constructive and collaborative manner; build and utilize effective working relationships in a matrix environment and across functional, departmental and divisional reporting lines.
- Problem Solving
- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and does not stop at the first answers.
- Time Management
- Use his/her time effectively and efficiently; values time; ability to prioritize tasks and projects, works with an important level of efficiency.
- Drive for Results
- Goal oriented individual with a desire to execute in excellence; critical thinker and steadfastly pushes self and others for results. Must have a “can do” attitude.
- Interpersonal Savvy
- Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective professional relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
- Customer Focus
- Is dedicated to meeting the expectations and requirements of internal and external customers; considers the customer’s experience and seeks opportunities for improvements in products, services, and processes; establishes and maintains effective professional relationships with customers gaining trust and respect.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED
- College graduate with bachelor’s degree or master’s degree or experienced professional with High School Diploma and a minimum of seven years’ work experience or associate’s degree and a minimum of five years’ experience in a client management or program management related position.
- Demonstrated ability to produce high-quality work products with extreme diligence.
- Excellent written and verbal communication and critical thinking skills.
- Must be proficient in Excel, Word, and PowerPoint:
- Paralegal Training
- Generation and Interconnection Training
- Salesforce or CRM proficiency
- Ability to grow with position, increasing expertise, responsibility, and accountability.
- Strong verbal and written communication skills.
- Great professional level presentation skills.
- Hybrid – 3 days in office per week required.
- Must be an initiative-taker.
- Bachelor’s or master’s degree in engineering, legal, business administration, finance, or mathematics is preferred.
- Background in Energy, Utilities, Law, Finance, or Program Management in a regulated industry.
- Interest in the Energy or Utility business.
Estimated Min Rate: $28.17
Estimated Max Rate: $42.96
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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