Duties and Responsibilities
- Ensure that customer service expectations are met, including achieving all service levels metrics and quality performance goals.
- Generate, cultivate, and communicate ideas for continual improvement of processes and activities across all areas of the operation and lead standardization within the branch operations.
- Responsible for P&L/Budget management for branch location.
- Monitor and manage all revenues and expenses that impact P&L performance.
- Communicate and interact with customer and various internal functional departments (i.e. IT, HR, Accounting, Program Management, Quality etc.) in order to resolve issues, capitalize on opportunities and improve business and service performance.
- Prepare various reports and analyses as required by the customer or internal organizations.
- Support research and reconcile forecasted financial results with posted General Ledger results as part of the Monthly Close Process.
- Support and ensure compliance with safety programs and initiatives as well as all applicable OSHA and state workplace safety laws.
- Ensure compliance with all building security requirements set forth internally and by our customers.
- Position reports to the Director of Program Management for a major customer with dotted line reporting responsibility to the Corporate VP of Operations.
- Excellent leadership ability.
- Strong coaching and employee development skills and experience.
- Strong interpersonal skills with the ability to motivate others.
- Advanced customer interaction skills with the ability to communicate effectively.
- Superior verbal and written communication skills.
- Proven organizational and analytical skills.
- Proactive problem-solving ability.
- Strong financial skills/background.
- Results-driven mentality.
- Minimum of a B.S. Degree in Business Management or a related discipline is preferred.
- 10-15 years of proven Operations management experience required.
- 10+ years working in a high-volume distribution, 3PL, manufacturing, technical service (i.e. testing and repair) or forward logistics operation.
- Experience in fostering strong coaching relationships and advancing employee development initiatives.
- Advanced understanding of Project Management principles and the criticality of deadline prioritization.
- Highly skilled in effectively managing a challenging workload, prioritizing tasks, and consistently meeting deadlines.
- Profound customer interaction skills coupled with effective communication abilities.
- Strong analytical and numerical skills, with the ability to analyze data, identify trends, and make data-driven decisions.
- Proficiency in MSOffice (Word, Excel, Access and Project), report preparation, and data analysis.
- Warehouse environment.
- May require travel.
- Weekly pay
- Positive, team-oriented, inclusive workplace
- Health, Dental, Vision, & Prescription Coverage
- Paid holidays, vacation, & sick/personal time
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Tuition reimbursement
- United States (Required)
- Must be 18 years of age
Estimated Min Rate: $122500.00
Estimated Max Rate: $175000.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
Stay Safe During Your Job Search
Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
