This is not a desk-only help desk role. A large portion of the position involves driving between locations and supporting users directly in the field. Candidates should be comfortable with frequent travel, independent work, and supporting a wide variety of end-user technologies.
Responsibilities:
- Provide in-person IT support across multiple field locations
- Troubleshoot Windows 10/11, Office 365, printer, VPN, hardware, and network connectivity issues
- Set up, deploy, relocate, and upgrade workstation equipment
- Support smartphones, tablets, AV systems, and other end-user technology
- Manage tickets, document resolutions, and track hardware inventory
- Assist with user account setup, password resets, and basic Active Directory support
- Travel extensively between operational facilities across the region
- 1–5 years of desktop support, IT support, field support, or help desk experience
- Strong customer service and communication skills
- Experience with Windows, Office 365, Active Directory, VPNs, and hardware troubleshooting
- Comfortable working independently in a field-based environment
- Valid driver’s license required
- Ability to lift/move computer equipment when needed
- Experience with SCCM, Citrix, VDI, or hardware maintenance
- CompTIA A+, Network+, or similar certifications
Estimated Min Rate: $20.67
Estimated Max Rate: $26.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
